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FAQ: FAQ

What comes on each keychain?

Self Defensive Keychain 

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• Pepper Spray

• Pom Pom

• Kubaton (window breaker/stabbing tool)

• Key Knife

• Flashlight

• Whistle 

• Chapstick or Lipgloss 

What is the return policy?

Strictly no returns, refunds or exchanges.

What are the shipping options?

The shipping options are USPS/UPS/FEDEX. Most packages will be shipped through USPS.

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Shipping time: All orders are shipped with USPS.  
USPS First Class Mail: 2-5 business days* 
USPS Priority Mail: 1-3 business days*

**NOTE : These are only estimates. We are not responsible for any shipping delays. Please keep in mind, USPS is experiencing many delays due to COVID.

What do I do if I never receive my order?

The next step would be to reach out to the package carrier. Once an order is shipped it is their responsibility to handle it as I have a no refund policy.

How long does shipping take?

Most packages take between 2-7 business days. This does not include holidays or weekends. 

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Shipping/Refund: Strictly no returns, refunds or exchanges. The shipping options are USPS/UPS/FEDEX. Most packages will be shipped through USPS. 

Due to the high volume of orders, once orders are placed they cannot be changed or cancelled.

Processing time: Orders are processed in 5-7 business days. Custom orders are processed in 2-3 weeks. You cannot add "rush my order" to any custom orders. 


Shipping time: All orders are shipped with USPS.  
USPS First Class Mail: 2-5 business days* 
USPS Priority Mail: 1-3 business days*

**NOTE : These are only estimates. We are not responsible for any shipping delays. Please keep in mind, USPS is experiencing many delays due to COVID.

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